BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
📘 How long have you been making Create-A-Companion?
I've been working on the comic since 2023! If you're interested, you can check that out here: https://tapas.io/series/Create-a-Companion
👥 What is a Simultaneous Play Game?
A Simultaneous Play Game is a tabletop game without turns, rather, everyone plays at the same time, making decisions, rolling dice, or selecting options together/independently. In CaC: FR, players all roll their dice together, resolve customers, and gain crystals.
👤 How does Single Player work?
Glad you asked! Single player is played closer to a rogue like, where each round the player collects more of the Enchanted Heart cards, and can stack them, unlike multiplayer where heart cards are limited one per team member. This balances the solo employee a little bit to give them a fighting plan to meet the sales plan goal!
🎲 Will you sell your game anywhere physically?
I'm working with different local partners to potentially have them in shops. For now, they'll be available here and at conventions! More on some of the other parts soon(ish).
📦 Refund and Exchange Policy
Unfortunately, once the BackerKit has processed your payment method, I will be placing things into production based on the funds raised. As soon as that happens, I cannot process any refunds. If you receive a defective/damaged copy of the game, or have any issues with what you receive I am happy to exchange your order with another of what you received! I'll just need pictures showing the problems you're experiencing and I'll hop right to getting it corrected. All I need is for you to pay return shipping from you to me, and I'll cover shipping from me to you. Exceptions may include if the postal service damaged the product during transit. Then we'll need to file a claim with them first before we can process the exchange.
🇬🇧 I live outside the U.S. and in the UK! Will you be shipping to my country? (VAT Question)
Your shipping cost goes towards paying the VAT and other shipping fees. I will be shipping backed projects to the UK! Please see my "Shipping" section in the story for further information.
🌍 I live outside the U.S. and NOT in the UK! Will you be shipping to my country? (Pre-VAT Question)
Absolutely! If you have any sort of VAT or import tax, most times I can use your shipping fee to cover that plus the general cost to ship. However, there may be additional fees and declarations I'm not aware of, or some VAT weirdness that doesn't get caught, and are up to the recipient to sort upon reaching your postal system.
💸 When will I be charged?
BackerKit is awesome because you can pledge now and pay later! You only need to pay once the campaign has ended which you'll get a reminder for via email.