Frequently Asked Questions
Find answers to your questions
Project FAQ
All backer surveys will have a "Who Referred You?" section that will let you type in the name of the person who referred you to the project! As long as that person matches the name of someone who also pledged, you'll receive this reward! You will be reached out to in regards to the apron color if more than just blue is unlocked via the stretch goals. You will also receive this reward if you previously backed one of my campaigns as thanks for the support! I'll be keeping track via the previous backers list.
I've been working on the comic since 2023! If you're interested, you can check that out here: https://tapas.io/series/Create-a-Companion
Absolutely not! During the survey, you'll be asked what the name of your plushie is, and that will be put onto the Scroll of Greater Heart Connection! These names are just the names of them through the stories I tell, however once they're yours, their names are for you to decide, with new stories to tell! All I ask is you treat these plushies with love and care.
I'm working with different local partners to potentially have them in shops. For now, they'll be available here and at conventions! More on some of the other parts soon(ish).
I've worked with my manu as closely as I can to ensure these are child safe, running them through the safety tests required for selling in the US. However I have an obligation to ensure that concerns are met for any parents who may be interested in getting these for their children. For your consideration, see the following list of items: - Hands have Sewn In Magnets which pose no choking hazard or immediate harm. Take normal precautions around magnets if your child has any sort of sensitivities. - Companion Apron has 2 straps to tie around the back of the plushie. Each strap is approximately 10.5" long. I also have considered an elastic band, which would have a circumference of 11". Apron is not recommended for children under 4.
Unfortunately, once the BackerKit has processed your payment method, I will be placing things into production based on the funds raised. As soon as that happens, I cannot process any refunds. If you receive a defective/damaged pin or plushie, or have any issues with what you receive I am happy to exchange your order with another of what you received! I'll just need pictures showing the problems you're experiencing and I'll hop right to getting it corrected. All I need is for you to pay return shipping from you to me, and I'll cover shipping from me to you.
Your shipping cost goes towards paying the VAT and other shipping fees. I will be shipping backed projects to the UK!
Absolutely! If you have any sort of VAT or import tax, most times I can use your shipping fee to cover that plus the general cost to ship. However, there may be additional fees and declarations I'm not aware of, or some VAT weirdness that doesn't get caught, and are up to the recipient to sort upon reaching your postal system.
BackerKit is awesome because you can pledge now and pay later! You only need to pay once the campaign has ended which you'll get a reminder for via email.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.