Frequently Asked Questions
Find answers to your questions
Project FAQ
The Mediterranean Monsters and Mediterranean Races for PF1 are both in layout and proofing right now but should be ready for you once the campaign ends and some VTT modules are still in production. All other items are complete and ready to release!
Make a simple $1 pledge now to get into the system and send us your address and the items you want to order by email to [email protected] and we can do a manual invoice at wholesale prices for you.
Shipping is based on weight and destination, but most domestic shipping is around $8 or less unless you order a large amount. We are setting up a partnership with Spiral Galaxy based in the UK for fulfilling international orders, which should bring costs down and improve service for those customers outside the USA. NOTE: Shipping will be calculated and collected after the campaign through the Pledge Manager.
While we'd love to have you stay on the project and get these awesome products, we understand that situations change. You can cancel your pledge at any time before the project goes final. Once the project ends, however, we get charged processing fees of about 10% of your original pledge amount. If you request a refund after the project ends, we can provide a refund less that amount. If you want to cancel your pledge after part of your order has been fulfilled (such as the PDFs or other electronic items) but before physical rewards are shipped, we will refund the difference between your total pledge and the value of items already sent to you (less the above-noted 10% that we've already been charged by Backerkit).
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.