BackerKit FAQ

How does BackerKit crowdfunding work?

Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.

To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.

All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.

Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.

Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.

When will I be charged for my pledge?

Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.

What happens after the campaign is over?

The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.

The survey will be sent to the email address we have on file with your pledge.

Any additional payment will be charged when you complete your survey and confirm your order.

Project FAQ

How do I choose my pledge tier?

After browsing the Campaign story and project page - simply click on the pledges tab underneath the main banner and you can choose your preferred pledge reward. This will also be a great place to then choose additional add ons.

Tell me more about the add ons?

For this project I am delighted to be offering some super cute add on items to go with your reward. Memo pads - a choice of 3 designs; Washi tapes - 4 designs in total; and Minis sticker sheets. You can add these on after choosing your initial pledge. Also worth noting if you would like - for example 2 washi tapes, just click the add washi button again. This is a great option if you would also like more than one minis sticker sheet. Click the add minis several times to match how many you would like. All add on items are offered at a discounted price - and will be sold for a higher amount if any are available in the lillbits store in the future.

Will there be more goals/stretch goals to unlock?

I have many more cute 'Hoodiwink' designs waiting in the meadow to reveal if we manage to unlock all the main pins from this campaign. Other goodies and incentives include a mystery enamel pin freebie if we manage to hit a target backer number of 50 backers too!!

What about shipping?

For this project all shipping fees will be collected after the campaign ends. See the shipping tab for more or scroll down for the estimated shipping guide in the story section. All rewards will be shipped out using international or UK standard shipping - however you will have the option to select shipping with tracking as part of your shipping fulfillment survey after the campaign ends. The fulfillment process of collecting contact details and shipping fees will be overseen by Backerkit.

Can I amend my pledge at any time?

Yes. You will only be charged once the project comes to an end on the 2nd of August - and only if the project reaches the initial funding goal. You are welcome to adjust your pledge tier as well as any add ons throughout the campaign. As a backer of this project you will be guaranteed reduced price items; and informed regularly about updates during and after the campaign ends. Your support really is greatly appreciated as without pledges from amazing backers like you these cuties can not be brought to life. :)

How can I contact the project owner?

All questions about this project can be directed to me via messages using instagram: https://www.instagram.com/lillbitscreations/ or alternatively email Karen at: [email protected]

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