Frequently Asked Questions
Find answers to your questions
Project FAQ
💸 Final shipping will be calculated and collected after the campaign through the Pledge Manager. Tariffs and other characteristics of the pledge like quantity of products may recalculate the fees. ▬ APROX. COST of SHIPPING & HANDLING ▬ PRICES in EUROS € ▬ SUBJECT to CHANGE ▬ Domestic Spain: 8€ EU, UK: 15-18€ USA: 16-20€ Everywhere Else: 18-22€
After December 1, when the Christmas market closes and after adjusting shipping rates in Pledge Manager, we will proceed to ship most orders between December 2 and December 10. (For personal reasons, MY WEDDING 🎊, I will not be able to ship packages between December 11 and January 19, 2026). Although all products are manufactured and ready to ship 🚀 from Spain to the rest of the world, packing orders takes time and postal services experience delays at the end of the year. All of this can cause delays in the delivery of orders, and we cannot guarantee delivery for the holidays🎄. Therefore, if there are any pending shipments, I will send them after that date. I'm sure the wait will be worth it with a surprise! 🙏🏼 Thank you.
We are on the HOLIDAY BACKERKIT MARKETPLACE, focused exclusively on individual backers. But if you are a owner of an esoteric shop or bookstore (traditional or online) or a wholesaler, please contact me at [email protected] I have special code discounts & conditions for you.
My products are high quality, and as this is a one-person business, I pack them myself with care to ensure they arrive in perfect conditions. However, I understand that situations may arise such as: 1- Damage may occur during handling by the postal service. In this case, I can exchange the product provided it is returned to me unopened and the buyer pays the shipping costs. 2- A playing card may be damaged, in which case you can send me a message with a photo and I will send you a replacement card completely free of charge. After the package arrives and until the end of February, I will respond to any requests for exchange.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.