Project Update: Shipping status and Ambassador Points!
Howdy, everyone!
You'll be happy to know that SHIPPING HAS BEGUN!
Specifically, all North American non-VIP orders should now be out the door and on their way. You may have received a tracking notification last week, but the warehouse still needed to pack the orders so the tracking might not have shown movement until now. Some of those orders were VERY LARGE, requiring more than one parcel, so you may receive multiple tracking number emails.
The VIP orders were unfortunately on hold waiting for the foil pack of cards that had gotten lost in the mail from the factory. They rushed a replacement order which arrived last week, so those VIP boxes are now ready for assembly. We are pushing the warehouse to get those together and out the door as soon as they can (hopefully this week). We'll keep you posted on that status!
Once the VIP boxes are fully assembled, we'll then get all of the International orders over to our other fulfillment warehouse (who can better process Int'l orders directly), with the goal of having those out by the end of the month as well.
The VIP orders were unfortunately on hold waiting for the foil pack of cards that had gotten lost in the mail from the factory. They rushed a replacement order which arrived last week, so those VIP boxes are now ready for assembly. We are pushing the warehouse to get those together and out the door as soon as they can (hopefully this week). We'll keep you posted on that status!
Once the VIP boxes are fully assembled, we'll then get all of the International orders over to our other fulfillment warehouse (who can better process Int'l orders directly), with the goal of having those out by the end of the month as well.
In the meantime, AMBASSADOR POINTS HAVE BEEN DISTRIBUTED!
If you missed the mention on the campaign page, every pledge includes a number of Ambassador Points equivalent to your final order total (including postage). These are unique reward points that can be collected and redeemed for discounts and rewards on our webstore, and a great way to support Magnetic Press further (while building up a collection of cool books and stuff in the process! Granted, you probably already loaded up on stuff during this sale, but there's always more...)
If you are already a webstore customer and part of the program, just log into your webstore account (which should be under the same email address as your Kickstarter/Backerkit account). You should see those new points added to your balance under the heading "MAGNETIC-CON'23 Purchase Points."
If you don't have an account on our webstore, your points have been tallied, but you will need to complete registration for us to add them. 😊
For a walkthrough of how to register, just follow the steps on our webpage:
https://www.magnetic-press.com/how-to-join-the-ambassador-point-program/
You can use points for discount codes, gift cards, and occasionally for exclusive collectible items that you can only get using points! It's definitely a fun program that we'll be building upon very soon!
If you don't see your MAGNETIC-CON'23 points in your account, or if you have any questions about the above, please email us at [email protected] and we'll get back to you ASAP. Please note that if you haven't completed your order on Backerkit, your points have not been awarded yet, so check to make sure your survey and any remaining payments are complete.
I know there may have been some confusion and frustration for those of you who didn't back the campaign and shopped the Backerkit "booth" expecting items to ship immediately. This special sale campaign has taken a bit longer to fulfill than we expected (due to the VIP items taking longer), but everything's wrapping up now. You still got some amazing deals that won't be replicated anytime soon! 😁
I know there may have been some confusion and frustration for those of you who didn't back the campaign and shopped the Backerkit "booth" expecting items to ship immediately. This special sale campaign has taken a bit longer to fulfill than we expected (due to the VIP items taking longer), but everything's wrapping up now. You still got some amazing deals that won't be replicated anytime soon! 😁
Thanks for your patience, everyone!
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