Magnetic Press
CREATOR
10 months ago

Project Update: SMOKE TEST SENT!

Hi everyone! 
We hope you had some happy holidays this past week and are getting ready for a nice New Year. We're just now returning from holiday travel and getting caught up on everything, including the surveys for this campaign.
 

The smoke test has been sent! 

For those of you who aren't sure what that means: the "Smoke Test" process is a small batch of surveys (about 5% of the total) that are randomly selected and sent in advance of the rest to catch any unexpected technical issues or questions that may come up. If you are one of those randomly selected 5%, you should have already received your notification and link from Backerkit by email. The rest of you will likely get yours later this weekend. Backerkit suggests we wait at least 24 hours or until 75% of those Smoke Test surveys are complete before sending out the rest, just to make sure everything is running smoothly. So, assuming everything is working as expected, we'll send the rest of the surveys out before the weekend is over. 😊

Note: If you use a @privaterelay.appleid.com email address (ie. you registered with Backerkit using your iPhone or other iOS device), then you will need to contact us with an alternate email address that we can use to manually update your Backerkit account. Backerkit has trouble sending messages to privaterelay email accounts, so that is something you will need to help us fix. Otherwise you won't get any notifications from Backerkit and won't be able to log in to complete your survey.

With the surveys going out, the Backerkit store is now open, so if any of your friends missed out on the campaign, tell them it's not too late to join the party! Anyone can now follow the button at the top of the campaign page to place late pre-orders.


If you have any questions at all, please don't hesitate to ask! Thanks, everyone!

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