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Previously backed this creator's crowdfunding project
USPS says my package was delivered but I never received it. Any idea what to do about this?
Previously backed this creator's crowdfunding project
Received my collectors edition box yesterday and can definitely say this is one of the most gorgeous Mothership Modules I own. The layout is clean, the art is fantastic and the module has so much potential. Can't wait for this one to hit the table and wanted to let you know that ya'll knocked it out of the park.
Project Update: All shipments GO! The February Update
Hi everyone,
Big news...
Shipments to all regions are officially underway!
ZATU has also confirmed that shipping begins for all UK, EU, and World backers (outside the USA and Canada) as of today.
What now?!
- Addresses are now fully locked and can no longer be changed.
- If anything goes wrong with your package (missing, damaged, or incorrect items), please reach out to BackerKit support or contact me directly. I’ll connect you with the appropriate regional fulfillment partner to get things sorted as fast as possible. I trust the teams handling fulfillment, but with shipments of this size, occasional hiccups can happen. Don’t hesitate to speak up if something isn’t right.
- I’ll be sending out DriveThruRPG codes this weekend. If you enjoy the adventure, a rating and comment really helps others discover it.
- I also love seeing my games in action, so please share your loot pics and table setups when they arrive. It genuinely makes my day.
- Lastly, if you’re one of the very few backers who still hasn’t completed their survey, please do so ASAP. I’ll be sending out another wave of shipments in a few weeks, and after that you may be waiting a while.
That’s it for this month. Thanks a bunch, as always. Your support all along the way has meant the world.
Dave
Project Update: January Update: Awaiting the Freezing Gods
A quick January update with good news across the board: all pallets have arrived safely at their fulfillment centres in Canada, the USA, and the UK!
USA
There is a possibility of a short delay due to forecasted extreme weather in the area. If that storm materializes, shipping may slip by a few days, but Flying Cloud will get orders moving as soon as conditions allow. I’ll share another update once U.S. packages start heading out the door.
UK & Worldwide
Canada
Last-Minute Address Changes
All the best,
Dave
Previously backed this creator's crowdfunding project
Engaged with this project 20+ times 🌟
Hi there! I got my package today but it has the wrong items in it. I was supposed to get the collector box but instead I got the regular zine and a copy of Prison State Echo. Am I able to reach out about this?
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