Frequently Asked Questions
Find answers to your questions
Project FAQ
All plush are Pre-orders and therefore will take some time to manufacturer and ship. Once the crowdfunding is finished, an order will be placed with the manufacturer which will then take some time to make. After this, all the plush will be shipped to Mahou Nippon who will ship out orders as quickly as possible. The expected wait time is 3-6 months, and updates will be posted here as well as on Mahou Nippon's instagram account (@mahounippon).
The plush will be shipped by Mahou Nippon who is based in the UK! Shipping worldwide is available! Customs and import fees after Mahou Nippon ships your plush are your responsibility.
The plush are 20cm and will fit clothes made for 20cm plush.
These plush do not have skeletons. (Skeletons are made within plush and allow the arms and legs to be posed). We tried making the plush with skeletons but the movement was limited, and in our opinion not worth the increased cost.
The plush will be sold on mahounippon.com and at conventions that Mahou Nippon and Spirutts attend! However the price will likely increase slightly after this campaign ends, so if you want them for a cheaper price, this is the best way to do it!
Any orders of the full set of both plush and both outfits made within the first 48 hours, will receive a free bonus keychain set of Kaveh and Alhaitham! This is designed by Spirutts and currently in production. This set will also be available later for seperate purchase on mahounippon.com and at conventions.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.