Mayu Dream Star
CREATOR
7 months ago

Project Update: Campaign is Over. What's Next? Q&A

Hi everyone!

I am so happy to say that everything in the campaign is completely and fully funded ๐ŸŽ‰๐ŸŽ‰๐ŸŽ‰ And it's all thanks to every single one of you (so many new people)! While funding is complete - there is still much preparation to come!

So before all of the cafe cats come to your door, here are some questions you might want to know :D


โ™ฅ How Will I Know What You Want?ย 

Within 2-3 weeks, I will send out Backerkit surveys to each of you. They should appear in your emails. There, you can select which specific items you want. You may also add more items you might've missed out on (such as any coffee cats ^^).

Any additional charges will be processed about 2-4 weeks after all surveys have been sent.

If you have any issues finding your survey, contact me at [email protected] or contact Backerkit support.


โ™ฅ Shipping?

All shipping information will collected via Backerkit surveys. Your shipping charge will be calculated there too. Your shipping charge may vary depending on your location and the number of items you ordered.


โ™ฅ Errored Backers

There were some of you whose payments didn't go through. This is perfectly ok and it happens! Just make sure you update your card or contact Backerkit with any issues you may be having ^^

You can also reclaim your pledge via your survey link at any point in the future.

Please make sure your card has been properly processed! ูฉ(โ€ขฬคฬ€แต•โ€ขฬคฬเน‘) Otherwise, I CANNOT send your items to you!!


โ™ฅ Did We Reach Our Community Goals?

We were able to reach half of our community goals!! That means 3 of the 6 coffee cats will be available to pick for free during your survey (if you pledged for a pin tier).

You can get one of these three available Coffee Cats:
  • Latte Brew
  • Matcha Brew
  • Lavender Brew

Either way, all coffee cats will be available as an add-on during your survey or in the preorder store ^^


โ™ฅ Adding More Items (More Coffee Cats)

You can add more items to your pledge via BackerKit. All coffee cat designs will also be available individually and as a bundle.

If you were a fellow creator on Pintopia, you will have access to pins for a discounted price.


โ™ฅ I Wanted To Pledge But Missed Out

If you wanted to pledge or didn't have the funds, then worry not! Once the BackerKit surveys are sent out, I will also have a preorder store available on Backerkit.

For those of you without the current means but continued interest... I will have all of the items from the campaign put on my Etsy store. So feel free to favorite the shop to get notifications for when they drop!


โ™ฅ What If I Move Or Change My Address?

You will be given the option to change your address at any time before the surveys are closed. But, if you know you are changing addresses ahead of time - please indicate that on your survey. And you can always give me a heads up too!


โ™ฅ What if there are any problems with my order?

If I come across any specific problems with your order, I will go ahead and contact you! There may be some challenges when it comes to international orders, so just a heads up to those of you living outside the US.ย 


โ˜•โ˜•โ˜•

And if you have any more questions, feel free to ask! I hope this clarifies any questions you might have :D

- Mayu

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