BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
When Will I Receive my Rewards?
I'm aiming to start shipping out pins in November. :)
Is shipping included in the pledge price?
Shipping is not included; it will be added when surveys go out post-campaign. For domestic costs, a single pin is usually $5 to ship. I use Pirateship SE for international shipping.
Why Printed metal pins instead of enamel?
Y'all know I love my enamel pins, but the printing option allows for more coloring/shading, and these metal pins are a great Eco-friendly alternative to enamel pin badges. The designs are printed onto recycled*, nickel-free, hypoallergenic stainless steel or raw brass using VOC-free inks, and finished with a solvent-free resin dome. *metals are made from 63% recycled materials.
Can I add items on to my reward?
Absolutely! If you forget them or are waiting for designs to unlock during the campaign, you can add-on to your pledge when surveys go out and pay for them and shipping.
What is your Refund Policy?
No refunds, but if you have any issues with your reward when it arrives, please reach out.