Project Update: March Madness at Sutlers
Books are on their way out the door and should be turning up over the next couple of weeks. We've had a shortfall on copies of Troika but a re-print was ordered ages ago and is on its way so I don't predict that being much of an issue. Everything is being sent by our dear sweet fulfilment partner, so they will be arriving in international-friendly ways, hopefully avoiding any unnecessary import fees.
We are aware some of the PDFs are acting up (Big Squirm, looking at you) and will be fixing those imminently.
BACK TO WORK!
Previously backed this creator's crowdfunding project
Hello! I picked my copy of the book up at Dragonmeet in December, but I've recently received my survey and it's wanting to charge me shipping. I haven't completed the survey yet as I don't really want to get charged shipping for something I've already received. I tried emailing but haven't had a response. Would you be able to look into it, as without completing the survey I can't access the digital files through Backerkit. Thanks!
This user contributed to this community!
Why did I get charged a further £7.49 today? I paid for my backerkit, I paid for my shipping (when will that be shipped please?), but today I got a further charge of £7.49. Very confused.
Previously backed this creator's crowdfunding project
Hello! It looks like you may have overlooked the previous post asking about the option to "downgrade." Even if the response is "No, you're not able to," I think this information is important for others to have before completing the pledge manager. ORIGINAL POST "Would it be possible to somehow downgrade our pledge? I can’t pay £25 for shipping a single book and don’t plan to. I received the PDF so I’m okay paying for that and knew shipping is generally more over seas but this feels like a complete blindside. I also understand my pledge was used to calculate the number of books to be printed and it costs money, margins, overhead all that… still sucks."
This user contributed to this community!
Previously backed this creator's crowdfunding project
Would it be possible to somehow downgrade our pledge? I can’t pay £25 for shipping a single book and don’t plan to. I received the PDF so I’m okay paying for that and knew shipping is generally more over seas but this feels like a complete blindside. I also understand my pledge was used to calculate the number of books to be printed and it costs money, margins, overhead all that… still sucks.
