Email is the best way to get in contact. Please use [email protected] Emails sent to this address enter a ticket-tracking system which ensures that we will see your message. It also allows us to distribute the messages to multiple members of the Mini Museum team, which helps you get a faster response.

The shipping price for the Mini Museum does not include duties or taxes. Backers will be responsible for all duties and taxes imposed on the import of the Mini Museum. The Mini Museum is an educational display and will be classified as such on import documentation. Most countries do not impose a customs charge for this type of item but VAT is a reality. You should check with your country's borders and customs office website to review VAT. Please note: If you refuse customs/tax/VAT charges, your Mini Museum will be returned to us. We can reship if this happens, but we will need to charge for shipping again.

Not at this time. We know that VAT is a huge concern for many International backers. We continue to investigate different options, and so far every option we have encountered has resulted in a dramatic price increase for the Mini Museum.

An Acrylic Mini Museum, if properly cared for, should last for generations, but it is not indestructible. We take great pains to protect each Mini Museum, and though rare it is possible that it may arrive with a few micro abrasions. Most abrasions are simple to remove, but we always recommend taking your Mini Museum to a professional jewelry repair shop for buffing and polishing. It is also very important that you never use ammonia-based cleaning solutions on your Mini Museum. You should only use Acrylic polishes.

Yep! You will have a chance to add additional regular price Mini Museums to your pledge during the post-campaign process.

You'll be able to back for additional museums during the post campaign pledge manager!

The sized below are in INCHES: Small (11-Specimens) 4 x 3 x 1 Large (34-Specimens) 5 x 4 x 1 Touch (34-Specimens) 14 1/2 x 8 x 1

When the campaign is over, you will receive an invite to provide your shipping address. At this time, you will also be able to purchase additional add-ons such as the Fifth Edition T-Shirt, pins, and other items to be revealed. As with past campaigns, we will be using BackerKit to manage pledges.

Methods: To ensure that your Mini Museum arrives safely, all Mini Museums ship using trackable FedEx, USPS Priority Mail, or USPS First Class service. Every package we send is insured against loss and/or theft. Rates:

Yes! We use the US Postal Service to ship to members of the US Military and are proud to do so.

Every specimen in our shop is real, authentic, and unique. We take great care to source our specimens in the most ethical and sustainable manner possible. This includes abiding by local mining and heritage laws around the world. The products we sell are not replicas or casts, and each specimen or collection comes with our statement of authenticity included.

No, but it does indicate your place with your reward tier and the order in which we will ship.

BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.

If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.

Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.

1. Select a pledge level with the reward(s) you would like to receive
2. Select any add-ons
3. Confirm your pledge!

• You are charged only if the campaign meets its funding goal.
• Charges happen when the campaign ends, not when you pledge.

After the campaign ends, you'll receive a survey to pay for any applicable shipping fees, calculated based on your shipping address.

Pay Over Time allows you to split your pledge into multiple payments over a set period. Your card will be charged according to the payment schedule (four monthly payments). Only available for projects that enable this feature. Learn More »

Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.

You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.

Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.

For specific questions about your pledge or the project, you can view the Project FAQ below, search for your answer within the project, or send a message to the BackerKit Support Team or to the project creator.