MiniWarGaming
CREATOR
4 months ago
Project Update: Problems with Pledge Manager
Hey everybody,
This is just a quick note to let you know that we have discovered that the Pledge Manager is not working properly.
The original Deffwatch campaign was in USD, but for some reason the Pledge Manager is in CAD. This wouldn't be a problem except for the fact that for some reason the pledges were not converted.
For example, if you pledged $100 USD, then the Pledge Manager would count that as $100 CAD and want to charge you the other $35 to $40 CAD difference (i.e. $100 USD = $140 CAD).
We are working with Backerkit to resolve this and refund any charges that shouldn't have been made.
Please hold off answering the Backerkit Survey until we have resolved this (which will hopefully be very soon).
Sorry for the confusion!
Matthew Glanfield, co-founder
MiniWarGaming
This is just a quick note to let you know that we have discovered that the Pledge Manager is not working properly.
The original Deffwatch campaign was in USD, but for some reason the Pledge Manager is in CAD. This wouldn't be a problem except for the fact that for some reason the pledges were not converted.
For example, if you pledged $100 USD, then the Pledge Manager would count that as $100 CAD and want to charge you the other $35 to $40 CAD difference (i.e. $100 USD = $140 CAD).
We are working with Backerkit to resolve this and refund any charges that shouldn't have been made.
Please hold off answering the Backerkit Survey until we have resolved this (which will hopefully be very soon).
Sorry for the confusion!
Matthew Glanfield, co-founder
MiniWarGaming
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