Monte Cook Games
CREATOR
7 months ago

Project Update: Pledge Manager Surveys Sending Now

Greetings backers,

Thank you very much for supporting Knights of Dust and Neon on BackerKit Crowdfunding.

This is a mini-update to let you know that we're opening the pledge manager for this campaign. Through the pledge manager, we collect the email you use on the MCG Shop (we don't collect shipping addresses). Want to know why we don't collect shipping addresses via the pledge manager? Check out this article on our fulfillment process.

[The first step in opening the pledge manager happened last week, when we sent out the Smoke Test, which is when BackerKit sends surveys to 5% of backers from each pledge level (the 5% of backers to receive surveys is selected at random). This step collates data and lets us know if the survey and pledge questions are working appropriately. It went well, so it's time to open it to everyone.]

It will take most of today for BackerKit to invite everyone involved in the campaign to the pledge manager, so please don't panic if the invitation isn't in your inbox now.

If the invitation to the pledge manager isn't in your inbox by tomorrow (May 14th), you can use this recovery link to join it.

In the coming weeks, we'll have more product-related updates for you, but for now please know that the design team is hard at work creating all of the cool titles you brought to life through this campaign.

In the meantime if you need us, please reach out through our Contact Us page and we'll be glad to help you.

Thanks again,
Tammie and Team MCG

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