Frequently Asked Questions
Find answers to your questions
Project FAQ
By pledging to this project, you are agreeing to all information, terms, and conditions in the following FAQ sections.
Please send me an email at [email protected] BackerKit does not notify me of new comments or discussion in a timely manner. If you comment or start a new discussion thread, it may not be seen for multiple days. Email is best.
Here are the steps to receive your FREE Paired Project sticker: 1. Pledge to my project, Mythic Pins 2. Pledge to LaserBrain's project, The World is Trash 3. Successfully pay for your initial pledge 4. Successfully fill out your survey and pay for shipping 5. If you've done all these steps, your free sticker will be automatically added to your order when shipped out
Shipping costs will be charged to you AFTER the campaign and SEPARATELY through your post-campaign BackerKit survey. These flat rates apply only to your pledge level, and are subject to changes depending upon shipping rates when the campaign ends. These estimates are for your PLEDGE LEVEL only, meaning if you add more pins in the survey, your shipping could increase. All orders are shipped through USPS and come with tracking. International backers are responsible for their own countries VAT or import taxes/fees. The USPS First Class packages have an ESTIMATED SHIPPING TIME of 3-7 business days for USA and a 7-21 business days for Everywhere Else. Shipping times cannot be guaranteed but shouldn't take longer than estimated. Many countries are experiencing delays in accepting and delivering packages. Please keep in mind that once the package is out of my hands, it is completely out of my control. Double check your shipping address before I ship out your order! Please let me know ASAP if you need to change your shipping address before I finalize your shipment. If your order is being returned for any reasons, you are responsible for covering reshipment. If your package is lost, I will first make an effort to get a refund on your package from USPS to cover the loss and reshipment. This can take a week to process. When shipping internationally I will make every effort to properly fill out customs forms. I will abide by your countries customs and shipping laws, which means I will denote the package value as the cost of your order, and mark this as merchandise. Please do not ask me to change the value of your package, or mark it as a gift. I am not responsible if your country holds your package and requires extra payment to release it. LOCATIONS I AM SHIPPING TO: Worldwide
It is crucial to understand that while I have made pins before, the pins in this BackerKit have not yet been manufactured. The designs you see on this page are mockups, which means the final product may vary in color and size. From my experience, the majority of my pins turn out looking like the mockup design. Different computers, phones, and other devices have different screen settings which means coloration may vary between screens. I use a Pantone Solid Coated book to choose the colors for my designs. The manufacturers use those Pantone numbers to know which colors to mix and apply where, however, looking at a Pantone swatch on paper is different than looking at a Pantone color in enamel. Each mockup has a rough estimate of what the size will be. My sizes are either specifying the general height or width of the pin. The actual size of the physical product may vary. Glitters, translucent enamel, sand blasted enamel, pearl enamel, and metal plating colors may vary on the physical product. ----- There are two types of pins that happen during manufacturing. I call them A Grade and B Grade pins. Each batch of pins that come in are individually inspected to separate the A from the B. All orders will fulfilled using A Grade pins. However, there are sometimes minor (REALLY minor) imperfections in A Grade pins. A Grade pins may have small imperfections, but 99% of the time, these imperfections are non-existent or not noticeable. Examples of A Grade imperfections are as follows, but not limited to: - Small buff marks, scuffs, or scratches on metal/enamel - Small specks, pores, or bubbles anywhere on the pin - Slightly low or uneven fills - Slightly misaligned screenprinted details (for pins with screenprinting) - Slight variations in the distribution of glitter - Slight defects in text (this is usually only in pins with small text)
Pledge rewards ship out only if you have filled out your survey and paid for your pledge + add-ons and shipping. Any surveys that haven't been completed by 2 MONTHS AFTER SHIPPING ENDS will forfeit their pledge and will not be refunded. This is because I cannot keep surveys open indefinitely to wait for backers to put in their shipping address or pay for their stuff. The project will completely close 2 MONTHS AFTER SHIPPING ENDS, which means you won't be able to even fill out your survey anymore.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.