BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
How long does it take to receive my pledge?
♡ Campaign starts June & ends July ♡ ♡ July - Bulk order of plushies will be placed (turnaround time is around 35-40 days) ♡ ♡ September / October - Bulk plushies arrive to me and I will begin sorting orders. ♡ ♡ October - ASAP Orders are shipped out! I will keep you updated every step of the way with emails or post updates on here and on Instagram! This is my first campaign, so your patience and understanding are gladly appreciated :) ♡ Our expected delivery date for all rewards: September 2025 ♡
Shipping Details
All shipping fees are collected after the campaign. Buyer is responsible for shipping! If you are outside of the USA, buyer is responsible for any fee's associated with receiving their package. Estimated shipping costs: ♡ $10 USA ♡ $20 UK ♡ $25 Canada ♡ $30 Australia, NZ, Ireland, Norway ~ I AM NOT SHIPPING TO THE EU ~
Contact Information
Feel free to message me here or on Instagram @nekofamshop! Please keep in mind that you will need to provide me with order information if you contact me elsewhere.
How do I get the free keychain?
The free Kemonokinz keychain is provided to anyone who supports the campaign within the first 48 hours after launch! You will receive 1 random Kemonokinz keychain! Keychains can also be bought separately if you would like to support the campaign further and pick your keychain style ♡