BackerKit FAQ

How does BackerKit crowdfunding work?

Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.

To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.

All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.

Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.

Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.

When will I be charged for my pledge?

Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.

What happens after the campaign is over?

The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.

The survey will be sent to the email address we have on file with your pledge.

Any additional payment will be charged when you complete your survey and confirm your order.

Project FAQ

Returns and Exchanges

Refunds and exchanges will not be accepted for any locked in orders. There will be ample time to make any changes to your pledge and I will make sure that any changes to the rewards are made public with enough time. If for any reason you order arrives damaged, I will be happy to work with you to get a resolution.

When will I be charged for my pledge?

A payments will be collected only once the campaign is over and the funding goal has been reached. The end date for the campaign is set for the 18th of August. If the funding goal is not reached, you will not be charged. All shipping fees will be collected after the campaign has ended in Pledge Manager.

When will I get my pins?

The current estimated timeframe for you receiving you rewards is late December to early January. These are estimates, please be aware that changes can be made. Any updates to the timeline will be made public.

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