Frequently Asked Questions
Find answers to your questions
Project FAQ
The pins will either be classified as small, medium, or large. The exact sizes of the pins will be in the ⟡PROJECT GOALS⟡ tab.
I will be checking the pins for any flaws, assigning them a grade (A, B, or C). Keep in mind that nothing is absolutely perfect since they are made by hand. Unless specified as a specific grade, all pins will be A-Grade condition. A-Grade imperfections: Slight misalignment with screenprint, scratches on the back plating of the pin, and/or a few tiny specks/marks that is only visible at a certain angle or lighting. B-Grade imperfections: Everything already listed in Grade A imperfections. Different colors, more distracting and noticeable dust specks, scratches on the front, low fill in big parts, missing enamel in small spots that are not in the center or focus of the pin, and/or the screenprint is missing or off. C-Grade imperfections: Everything already listed in Grade B imperfections. Worse than B-grade, heavy scratches on the front plating, and/or imperfections are very obvious. C-Grade pins will NOT be available for purchase as an add-on.
If you would like to buy more items that are not already included in your pledge, check out the Add-ons function.
No.
No refunds after you have been charged for shipping! I will do my best, within my own power, to ensure you receive your product(s).
If you cannot find an answer after reviewing my FAQ, the Backerkit FAQ, project story, and community discussions, feel free to email me OR create a community discussion if it does not contain personal details. I will do my best to provide an answer soon but please give me 2-5 business days to respond.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.