Frequently Asked Questions
Find answers to your questions
Project FAQ
In short: Hopefully by October 2025. As like any crowd funding go, shipping times are not guaranteed but we will work as fast as we can during manufacturing, inspections, bulk shipping, receiving, inspecting them all myself, prepping everyone's order individually, packaging and of course shipping them to you. But as we all work though everything, we will do our best at keeping everyone updated. We are aiming for Manufactuing to start as soon as we receive the surveys from everyone within 2-4 weeks of completion of the campaign in November, after that we are pushing exceptions as further than expected to cover for any issues that may arise during manufacturing and if we reach extended goals for more bag designs. We have learned our lesson from our last lovely plush project. We are hoping to get Manufactuing done by May-June. Shipping is never reliable, so giving that at least 2 months. And finally, when we receive them going through everything that is need with our very small team and shipping them all out with our hectic schedule in the spring/summer, please be patient though this time as its just myself and a few friends I can bribe to help me. We are Aiming to get most packages shipped by the one-year anniversary of the Campain completion date in October 2025. The reason being if we are able to get everything in faster, then you all will get your items in a lot earlier than expected! Now things can change that we have no control over and wish to make everything go smoothly, but we can't. We always appreciate when everyone is patient through anything that happens during this campaign, these things can be extremely stressful, especially for individual artists like myself. I'm not in charge of a major company, only a small handful of people that are willing to help with a few small artists that tagged along.
If you are a returning backer from our previous campaign, we want to offer our deepest gratitude, you helped fund our largest project so far and we are super grateful for your support, even if you just got a sticker! We want to thank you with an free merch if you wish to continue to support our work and new projects! We know we hit quite a lot of bumps along that road as we were still crawling out of the pit from the pandemic. Some of our extended goals got dropped after the campaign ended but still wanted to fulfil at least one of them, but also took any of our free personal income for months following. But in the end, we did it and are all so proud of our Cthulhu Plush. Any issues you had during or after that campaign with your order please do personally contact us and we will work to make it up to you. We do want everyone to enjoy our projects as much as we do, especially when you get to watch them go from just an idea to a sketch and then to the real thing right before your eyes and then finally hold them in your own hands! We want to thank all of you again for any continued support in my personal art business I'm growing with my small handful of friends helping!
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.