Frequently Asked Questions
Find answers to your questions
Project FAQ
Shipping will be charged separately and at a later date once the plush and any add-ons you may have ordered are ready to ship. Shipping estimates in: Domestic Shipping for a single plush is between $8-10, for two plush or more $10-18. Canada and Mexico for a single plush is estimated to be $14, for two plush or more its $18-25. International/Rest of the World for a single plush is estimated to be $22, for two or more plush its $30-50. ** Shipping Costs are estimates and may change before the plush get shipped. Domestic (US) backers: Package will arrive in 3-5 days. International backers: Package will take anywhere between 2-8 weeks for delivery. International backers: Be aware that you are responsible for any additional VAT, taxes. or customs fees your country may ask for, so plan accordingly!
PB & Friends Plush Launches - August 2nd, 2024 Campaign Ends - September 6th, 2024 Funds Collected - September 6th, 2024 Plush go into Production - Estimated October 2024 to December 2024 Plush arrive to TrotCon/Darkly - Estimated January-March 2025 Orders get Packed/Shipped - March to April 2025 Please note a lot of these are estimates and there is a possibility that the timeline will change depending on how many plush are ordered. We will keep everyone up to date on the timeline as get more information from the factory once the plush go into production.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.