Frequently Asked Questions
Find answers to your questions
Project FAQ
At the end of the campaign. Shipping will be charged at a later date through the Pledge Manager, closer to the fulfilment date.
During the campaign, pledges may be cancelled at any time by removing your pledge. Upon completion of the funding period, all pledges are final. You can get a full refund without any conditions by contacting [email protected] within 14 days of the end of the funding period. If you do not submit all information to the pledge manager within 6 weeks from the first notification to do so, you agree that we have fulfilled our obligations to you in full for any payments made. Parable Games may, at our discretion, refund or ship your pledge even if this information is not submitted by this deadline. All refunds are made in GBP (British Pounds).
ION Heart is designed for one (Solo) or two players (Duo Mode rules included), but soon we will be launching a campaign for ION Heart Multiplayer which is a classic TTRPG designed with a GM and table full of players in mind. Check that out below: https://www.backerkit.com/call_to_action/50020303-abc5-4976-80c8-ae17d8874510/landing?ref=home-page
If the total of your pledge is over $150, then you will see the option to select Pay Over Time during checkout. When the campaign ends and the project reaches its funding goal, Pay Over Time backers will be charged a quarter of their balance monthly, for four months. You can choose to pay off your remaining balance early in the app. It's important to note that you cannot be imported into Pledge Manager or receive your pledge management survey until your balance is fully paid.
Yes - and more in fact! Over on our Discord server you will find a welcoming community of solo and multiplayer gamers celebrating all Parable Games' games! SHIVER, Don't Play This Games, Sisterhood, and (yes indeedy) Ion Heart! Find us at: https://discord.gg/StcqgYjv7u
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.