BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
Can I get a refund?
You can! For up to 30 days after the campaign ends, you can get a refund no questions asked. After that time, no refunds are offered on the campaign, as the project moves forwards and spends its funds on the artists and manufacturers.
Did I pay shipping?
We will not be charging shipping during the campaign. It will be charged in the pledge manager closer to our actual ship date, so it is more accurate to the costs. If we are still running, or just ended, you have not yet paid shipping.
How do I claim my cross collab rewards?
You don't have to do a thing! Just back both A Land Once Magic and HISTORIC for physical items and you'll be receiving the collab bonus cards automatically in the pledge manager.
I have a question, who do I contact?
You can reach out to Seven at [email protected]