Frequently Asked Questions
Find answers to your questions
Project FAQ
First 48 hours: Back within the first 48 hours and the Perfectly Normal Pigeon pin is included free with your pledge. Returning backers: If you backed PokéBites, you’ll also receive the Angel Mouse Charm free. Just pledge using the same BackerKit email (or message me and I’ll help match you)! Angels & Demons banner: If you back 3+ projects in the Angels & Demons group-collab, you may qualify for free holo stickers from each backed campaign.
The hanging charms are enamel charms with lobster clasp hooks. They’re meant to hang from the halo on the Angel Opossum, Archangel Raccoon, and Purrincipality Cat (but can also hang from jewelry). They do not have pin posts, so they won’t pin onto fabric by themselves. Once unlocked, charms will be available as add-ons (and via the Cryptic Messages Pack tier).
EU/EEA shipping is currently paused for this campaign while I set up compliance for the EU’s updated product safety requirements. If the campaign funds, my plan is to complete compliance afterward and reopen EU/EEA availability via the pre-order shop, so follow the campaign for updates! I do ship internationally to many other countries, and backers are responsible for VAT/customs/import fees where applicable. (UK is also excluded for this campaign.)
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.