TL;DR: Australia, New Zealand & Asia/Pacific areas about to kick off!

After an epicly slow and gruelling journey, our pallets to Australia have arrived in port and are now through the Border agents (who inspected closely for any evidence of rouge beasties and taxes & duties skulduggery). Our pallets are moving to the warehouse NOW!

We anticipated this would be a slow process, but a short holdover in Port Klang, Malaysia whilst the books switched ships added an extra week, and then the aforementioned Australian Border Force undertook a very rigorous and thorough inspection & checking procedure that slowed a number of things down with our overseas agents and the various parties we have to work with in order to move 1200Kg of paper products around the globe.

Thank you so much for your patience and understanding throughout this process. The wait is almost at an end.

We will be locking addresses on BackerKit today. 48hrs later we will send these details to our Australian fulfilment partners at Aetherworks so they can begin to process them from Monday morning. I understand that they will then undertake their own address check as part of their sending process.

Then, the packages will be picked, packed and sent out to couriers to get them the last step of the way to Backers all across the Asia-Pacific region. Aetherworks will provide tracking links to Backers through their emails. We are also hoping to update tracking links directly through BackerKit as well.

All UK & EU customers should have now received your packages. If you haven’t, please get in contact with our Customer Service team using the link below.

All USA, Canada and Central/Southern Americas customers should have now received your packages. If you haven’t, please get in contact with our Customer Service team using the link below.

Now that we’re in the final stretch, we’ve closed the Backerkit preorder store, and are directing people on to our website. If you’ve yet to fill in your survey, please do so now - we’ll close the Backerkit completely once all our APAC backers have their books.

Thanks enormously for all your support, folks - we couldn’t do this without you. We’d love to see more pictures of your parcels as they start to arrive - you can tag us on Instagram, BlueSky or Facebook, or pop links in the comments here. If you’ve had your books for a while now why not join the Discord and let us know about your table experiences?

As ever, there’s always a risk things will get dinged, damaged or lost in transit. If that happens to you, we want to put it right, so get in touch by emailing [email protected] if anything goes wrong with your parcel. 

xoxo

– Alex, and everyone at RR&D