Frequently Asked Questions
Find answers to your questions
Project FAQ
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends. Shipping however will be charged at a later date when items are ready to ship.
You will not see a change in any costs or shipping as of now. If any significant changes happen between now and then they will be communicated!
Unfortunately due to Germanys Verpackg law, Frances LUCID law, EU GSRP import laws, and UK VAT, I can no longer ship goods to these countries legally at this moment via backerkit.
All items are in stock ready-to-ship items. This means as soon as the campaign ends on December 1st, and when backerkit releases funds to me a week later, all items will be shipped approximately between Dec 8th-12th. Please note that for domestic orders this is within their rage of deliveries that will arrive before Christmas, but I cannot guarantee as unforeseen post office delays can happen!
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.