Frequently Asked Questions
Find answers to your questions
Project FAQ
I’m not the only one who benefits from a successful campaign—you do too! By pledging to this campaign and funding this project, you help me bring the Sky Buddies to life and you get to have a buddy of your own! And should the stretch goals be met, you can unlock even more stuff on top of a pterosaur plushie through add-ons.Where can I pick the buddy I want? All picks will be made after the end of the campaign. Then you will receive a BackerKit survey via email where you can select the plushie of your choice! So long as it gets unlocked during the campaign, of course.
Once you select a pledge from the tier of your choice, you will be taken to the ‘add-on’ section where you can pick and choose any extra goodie you want on top of your pledge! Things like enamel pins, stickers, prints, etc.
I will try to fund the production costs for Coco’s plushie by my own means. As for the rest of the buddies, they sadly won’t be produced should the project not meet its main goal.
If one of several tiers remain locked by the end of the campaign, then only the buddies that have been unlocked will be available for purchase. If it gets close to unlock, I will, maybe, try to still produce them.
As sad as it is to hear that, you may request a refund for as long as the Sky Buddies is active. You won’t be able to get a refund after the campaign closes. The funds you help me raise is used for the production of the plushies. *Please do not pledge if you are not in the financial situation to do so.
That’s the plan, yes! Everyone deserves a pterosaur plushie, and I will do everything in my power to ensure you get a buddy no matter where you are in the world!
Sadly, no. Shipping and its associated fees are going to be calculated after the end of the campaign. *Shipment fees & customs may vary.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.