BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
How will I select which banner design I want?
After the campaign ends, surveys will be sent out for you to select which design you specifically want.
Why don't you ship to my country?
While we usually ship anywhere in the world, limiting shipping countries will allow for us to fulfill rewards quickly. However, we do plan to add these items to our Etsy shop and Shopify stores afterwards so that everyone has a chance to purchase them.
When should I expect to get my rewards?
We've set up a rough timeline in the project page, but you should expect rewards to be fulfilled by August 2024. While delays can happen, we have added wiggle room to our timeline to hopefully allow for this. In the case that things are delayed beyond our expectations, we will update everyone via the campaign updates!
Will these items be available after the campaign ends?
While we plan to order a few extras for international folks, we cannot guarantee how long they will be in stock. So pledging is the best way to ensure you get the animal banner you want!