BackerKit FAQ

How does BackerKit crowdfunding work?

Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.

To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.

All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.

Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.

Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.

When will I be charged for my pledge?

Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.

What happens after the campaign is over?

The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.

The survey will be sent to the email address we have on file with your pledge.

Any additional payment will be charged when you complete your survey and confirm your order.

Project FAQ

When should I expect the rewards for this crowdfund to be delivered? If I ordered a wristband, pins, books, or T-Shirts, when can I expect to get them?

Right now, we're anticipating fulfilling the listed rewards in February of 2024. However, that date is subject to change! An ETA is an estimate, not a guarantee. Things like manufacturer and shipping delays can happen, and when they do, they're typically outside of our control. All we can do is wait them out and keep backers informed of the situation. However, our team has not failed to fulfill a crowdfunding project, and we have great communication with our backers to make sure they know exactly where we are with our production of things. You can back this project with full confidence!

Japan tours are cool! But, are you planning to do a tour near me too?

The goal by the end of this campaign is to be able to say ‘Yes!’ If we can prove the viability of independent artists to plan tours on platforms like this, then the sky’s the limit on trying to reach other touring markets as well with this concept!

If the live album gets funded as a stretch goal, what format will it be?

We’ll have it available as WAV files for the best quality, but backers will also have the chance to download it in .mp3 if they want to save a bit of space on their hard drive.

Can't find an answer to your questions?