Frequently Asked Questions
Find answers to your questions
Project FAQ
No. Shipping will be charged closer to the time of shipping. Shipping will range from: $10-$15 for the US $16-$22 for CA $22-$31 for the rest of the world
Duties/import fees, etc are the responsibility of the backer. Tariffs suck, everybody hates them, but they, too, are the responsibility of the backer.
No refunds are provided. Funds are used to cover artist and manufacturing costs. Please watch the updates so you know when surveys go out. Surveys are your responsibility and if you fail to provide the necessary information to provide your rewards within 60 days of the surveys being, those rewards are forfeit and no refunds are offered.
Due to the complexities and costs associated with the GPSR, I'm unable to ship to the EU. I hope that changes in the future.
Artwork is already in the works. However, if all eight pins are unlocked, it will take longer to finish the final pieces. Once all the art is completed, pins will be made. I'm hoping all these steps will be complete by early summer, but I've learned to give myself extra time, so I'm adding in another six months, bringing the final timeline to January 2027.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.