Frequently Asked Questions
Find answers to your questions
Project FAQ
Absolutely not. Everything you see here was made by a human (or... cat??). All of Snowbright's games are written, illustrated, and thought up by real people on our team. You can read our full commitment statement here: Commitment to Humanity in Art As a creative studio, Snowbright believes in creating games designed, illustrated, and written by adequately compensated humans. We do not use generative AI tools to replace creative human work in any of our products or general operations.
This is our third tea collaboration with Friday Afternoon Tea for our Teatime Adventures series! For past Teatime campaigns, our partners at Friday Afternoon Tea have made Teatime Adventures blends available for purchase after the campaign is over and after all rewards have been fulfilled. There is sometimes a delay in the blends becoming available online. We cannot guarantee their availability; these are highly unique tea blends that often include specialty components. Our friends at Friday's take great care to stock only fresh ingredients and that can mean that certain teas may only be available during certain windows of time. We also only make tea blends available as part of pledge tiers (not as add-ons) to reduce logistical complexity and risk of error during the campaign's fulfillment period.
That's right. We've had seven other successful crowdfunding campaigns, including two other Teatime Adventures campaigns! Snowbright was founded in 2019, and as with every other one of our campaigns since then... we're committed to making sure that you receive high quality books and games full of art, joy, and imagination.
Teatime Adventures uses an easy to learn d20-based system that allows you to create fun and unique characters with occupations like gardener, mail carrier, chef, and more. All of the published adventures are focused on solving mysteries, and so players will most often find themselves exploring towns, meeting new people, and piecing together clues to non-violently help those around them. It's the perfect low stress way to spend an evening!
Absolutely! Many players have enjoyed using the setting, lore, maps, spells, skills, and more to add a cozy twist to their regularly scheduled adventures in D&D, Pathfinder, and many other systems!
Yes, if you pledge for a physical book, we will send you the PDF copy of that book as well!
Print and digital copies of the books will be available on the Snowbright Studio website after all backers' orders have been fulfilled. Please remember that if you are pledging for a physical book/box, you will automatically receive a free PDF copy as well with your pledge.
Yes! Backers who pledge $1 or more will be able to add other add-ons to their order in the pledge manager after the campaign has ended.
To get the prelaunch Autumn Moments tea bonus, you must pledge for a physical product. If you pledge for a tea party or higher tier, you will receive your full bag of Autumn Moments tea from your pledge as well as your bonus amount from your prelaunch reward. This offer is only available for backers who pledged $1 during the prelaunch period prior to the campaign going live on October 14th. Your prelaunch bonus will automatically be added to your shipment.
Simply make your pledge during the first 48 hours of the campaign. The prelaunch bonus will be automatically added to your pledge. Thank you for being an early supporter!
All content in this campaign is designed using Teatime Adventures, Second Edition (2E) rules. Fans with copies of the previous Teatime Adventures 1E hardcover book (large hardcover with the art of a group of friends heading to a Leaping of the Hoptops party) should be aware that much of the 2E content is backwards compatible. Snowbright also offers a 2E Harmony Magic conversion guide for fans who own the 1E book. To request your copy of the conversion guide, please email us at [email protected] Other content from the prior 1E hardcover book can now be found split between the Teatime Adventures 2E Core Rulebook (green book) and Tales from Oakenbend (brown book).
Many of the images used on the campaign page are prototypes and are subject to change. Some items, such as our dice sets, are individually unique, so their appearance will vary based on the types of tea and flowers harvested during the production phase of the campaign. Individual dice will also vary in appearance based on how the tea leaves and flowers settle in the dice when cooling. We cannot guarantee a particular color of flower in tea-infused dice sets. Prior sets have included pink and purple flowers.
You may receive quite a few while the campaign is live! After that, expect quarterly updates and special updates when there are exciting things to share! We also share sneak peeks on our fan Discord. You can join our Discord by visiting our website (snowbrightstudio.com) and clicking on the link from there.
Yes! You will be able to change your address in the pledge manager once it launches. If you need to change your address AFTER the pledge manager has been locked, please send an email to [email protected].
Charging shipping and taxes during the pledge manager phase allows backers to make changes to their pledges, like adding extra items or upgrading to a new tier. This also helps us ensure that we get the best pricing for shipping for our backers. We do include a shipping chart based on current expected shipping fees to give you an estimated idea of what you may be charged when shipping and tax is collected, but keep in mind that shipping prices can change.
Please make sure that you add Snowbright and BackerKit to your safe senders for your email. We send multiple reminders and often post on social media as well as surveys come out and wrap up. If you do miss the survey, and we have already locked surveys please email us at [email protected] for other options for setting up your shipment. We cannot guarantee that we can fulfill your pledge if you do not fill out the survey on time.
We send PDFs through DriveThruPRG. The first thing we recommend is checking your spam folder for the email as sometimes notifications go there. If it's not there, please email us at [email protected] and we will help sort it out!
Things can get bumped around in shipping! Please take photos of the problem and email us at [email protected] right away. Delays in contacting us about damaged items make it much more difficult for us to address the problem with shipping carriers.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.