Frequently Asked Questions
Find answers to your questions
Project FAQ
The shipping chart from the main page gives estimates only and includes both shipping and handling. The final price shown at checkout in BackerKit may increase if add-ons selected during the survey process in BackerKit cause a change in shipping weight. For estimated pricing for a specific pledge level, please refer to the main page shipping section. *All rewards will be shipping from the United States*
For the first 48 hours or while supplies last, every backer of Ogre Miniatures Set 4 will receive one randomly selected Ogre MK III or MK V miniature. The black plastic Ogre miniature will arrive unpainted and requires assembly.
The minis you see throughout the campaign have been painted by the talented Ben Williams. The minis you pledge for in this campaign will arrive unpainted and require assembly.
In order to keep your cost at $40, Ogre Miniatures Set 4 will not have traditional packaging. Each set will arrive wrapped in plastic and will arrive in an unlabeled shipping box.
We do not currently have any stretch goals planned for Ogre Miniatures Set 4.
If your question can't be asked in a public channel here on BackerKit, we encourage you to message us directly for help. Please visit our support site at https://help.sjgames.com. From there you can review our knowledge base and policies as well as initiate contact with us. You may also email us, but make sure you include all the necessary details so we can help! Email: [email protected]
No, unfortunately. At this time if you have an interest in multiple pledge levels (We see you Captains!) we suggest that you choose the pledge level you are most interested in. Based on how the campaign progresses, we may have the ability to offer the contents of this pledge level as an add-on following the campaign. Keep your eyes open, and don't let us forget you want more minis!
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.