BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
Shipping Information
The shipping chart from the main page gives estimates only and includes both shipping and handling. The final price shown at checkout in BackerKit may increase if add-ons selected during the survey process in BackerKit cause a change in shipping weight. For estimated pricing for a specific pledge level, please refer to the main page shipping section. *All rewards will be shipping from the United States*
Early Bird Details
For the first 48 hours or while supplies last, every backer of Ogre Miniatures Set 4 will receive one randomly selected Ogre MK III or MK V miniature. The black plastic Ogre miniature will arrive unpainted and requires assembly.
Are the minis pre-painted/pre-assembled?
The minis you see throughout the campaign have been painted by the talented Ben Williams. The minis you pledge for in this campaign will arrive unpainted and require assembly.
Ogre Miniatures Set 4 - Packaging
In order to keep your cost at $40, Ogre Miniatures Set 4 will not have traditional packaging. Each set will arrive wrapped in plastic and will arrive in an unlabeled shipping box.
Are there stretch goals?
We do not currently have any stretch goals planned for Ogre Miniatures Set 4.
I need help, where can I go?
If your question can't be asked in a public channel here on BackerKit, we encourage you to message us directly for help. Please visit our support site at https://help.sjgames.com. From there you can review our knowledge base and policies as well as initiate contact with us. You may also email us, but make sure you include all the necessary details so we can help! Email: [email protected]
Can I back multiple pledge levels?
No, unfortunately. At this time if you have an interest in multiple pledge levels (We see you Captains!) we suggest that you choose the pledge level you are most interested in. Based on how the campaign progresses, we may have the ability to offer the contents of this pledge level as an add-on following the campaign. Keep your eyes open, and don't let us forget you want more minis!