BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
What does my pledge payment include?
Your pledge includes payment for your goodies in your order. However, please note that your pledge DOES NOT include shipping from me to you, and that shipping (from me to you) will be a separate charge at a later date, closer to when your goodies are due to ship.
When am I charged for my pledge?
Your card on file is charged for your pledge ONLY if we reach the initial goal (for this campaign, the initial goal is $5,500), and in the case that we reach minimum funding, your card will be charged RIGHT AFTER the campaign fully comes to a close. If we do not reach initial funding, you will not be charged at all.
Do you ship to Europe?
I do not ship to Europe at this time, nor any country affected by Europe's new import laws. I'm terribly sorry for the inconvenience, and appreciate your interest nonetheless.
Are Honeybun and Juniper's clothing removable?
Yes, their clothing is removable, and can be swapped out for other small clothing you may want to put them in.
Where can I reach out to you directly?
If you have any specific questions, comments, or concerns, please direct that to my email: [email protected] ~ I am always happy to help in anyway I can, so don't feel nervous or hesitate to reach out to me via my email if need be.