Frequently Asked Questions
Find answers to your questions
Project FAQ
Your pledge includes payment for your goodies in your order. However, please note that your pledge DOES NOT include shipping from me to you, and that shipping (from me to you) will be a separate charge at a later date, closer to when your goodies are due to ship.
Your card on file is charged for your pledge ONLY if we reach the initial goal (for this campaign, the initial goal is $5,500), and in the case that we reach minimum funding, your card will be charged RIGHT AFTER the campaign fully comes to a close. If we do not reach initial funding, you will not be charged at all.
I do not ship to Europe at this time, nor any country affected by Europe's new import laws. I'm terribly sorry for the inconvenience, and appreciate your interest nonetheless. However, if you have a separate US address I can forward your rewards to, I am happy to send them along there!
Yes, their clothing is removable, and can be swapped out for other small clothing you may want to put them in.
If you have any specific questions, comments, or concerns, please direct that to my email: [email protected] ~ I am genuinely always happy to help in anyway I can, so don't feel nervous or hesitate to reach out to me via my email if need be.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.