Frequently Asked Questions
Find answers to your questions
Project FAQ
You are charged by Backerkit for your pledge once the campaign comes to a close and only if the project is successfully funded for the main goal.
No, shipping costs are NOT included in your initial pledge. Shipping costs will be charged SEPARATELY AND LATER ON AFTER THE CAMPAIGN CLOSES! Shipping costs will be dependent on the physical weight of items together that you pledged for and your location! If you would like an approximate shipping estimate to your country before you pledge, please contact me and I'll be more than happy to give you a general estimate - however until the merchandise arrives I cannot guarantee how much shipping totals will come to in the end! Please pledge for rewards accordingly, and keep in mind the prices for merch here do NOT include shipping costs!
Both Yue and Skye measure approximately 14-16 inches tall.
If you back my campaign and the Sugarbell Pals 2 campaign before both campaigns end, then you will qualify for our special cross collab incentive: https://www.backerkit.com/c/projects/strawbunnycake/yue-the-celestial-sleepyhead-dragon-plush#story_section_10532 Link to Sugarbell Pals Series 2 campaign: https://www.backerkit.com/c/projects/sugarycarousel/sugarbell-pals-emotional-support-plush-series-2?ref=strawbunny-cake-faq
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.