BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
Will I get to choose the color(s) I want?
Of course! Once the campaign is over, I'll send out a survey asking you which Owlbear variant you'd like!
How do you know what designs I want?
Once the campaign ends and the funds are situated, I'll be sending out surveys! In the survey, it'll ask you in great detail what designs you want and how many of each design you want as well.
I pledged towards a plush, but how do I get the other items?
Once you pledge towards a plush (or anything in the 'pledge' tab), you'll be able to access the 'add-on' tab which allows you to add more to your order!
I want more than the listed plushies/pins/charms/stickers, what do I do?
Once you've pledged towards a tier, you can head on over to the add-on tab and select your desired item and quantity.
Do you ship internationally (outside of USA)?
I do! Just keep in mind, though, any international backers are responsible for paying the VAT in their country!
As an International Backer (outside of USA), do I Have to Pay Customs?
Yes, the cost of customs will be charged separately once the packages have arrived in your country.
Why isn't the Shipping Cost Included in the Pledge?
Shipping costs fluctuate regularly. To provide the best cost for both you and me, it is added only after I am ready to ship out the pins so I can most accurately give you the lowest cost!