Swamphy
CREATOR
10 days ago
Project Update: Fulfillment Update & USA Pledges
Hello hello!
This is a small fulfillment update to let everyone know that all non-US pledges have all been fulfilled(*)! Hopefully you'll get your packages soon. 💚
(*) As a reminder from our last update, Funfetti has arrived in a slightly different color variant and it's currently in the works of getting corrected by our manufacturer. If you're fine with receiving this color variant, let us know! Otherwise we'll automatically presume you'll prefer the original which will lead to a later fulfillment.
Have any questions or want to contact us? Feel free to email us at [email protected]!
This is a small fulfillment update to let everyone know that all non-US pledges have all been fulfilled(*)! Hopefully you'll get your packages soon. 💚
(*) As a reminder from our last update, Funfetti has arrived in a slightly different color variant and it's currently in the works of getting corrected by our manufacturer. If you're fine with receiving this color variant, let us know! Otherwise we'll automatically presume you'll prefer the original which will lead to a later fulfillment.
Have any questions or want to contact us? Feel free to email us at [email protected]!
🇺🇸 USA pledges
For our backers in the USA, our country's postal system (CTT) still hasn't reopened shipment towards there since it came into effect since late August 2025. Me and many other Portuguese small businesses have been anxiously contacting them with frequency ever since it closed as to when they'll know more about when we're able to ship to the US again, but we keep getting met with general or vague answers on their end...
It is therefore still unsure when it'll reopen. We've been talking with our fellow Portuguese creators to see if there's an alternative we can consider, but it's either difficult and/or very expensive. We also heard that despite other EU countries (such as Germany) having the option to ship out to the US again, they still face challenges with returned packages every now and then. 😢
We're really sorry for the delay and we're hoping this'll get sorted out ASAP so that all of our US-based customers can receive their goodies! We'll let you know the moment we know more or when shipping via our usual method has finally reopened so that these freshly baked sheep can be on their way!
With lots of love,
Swamphy 🌷
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