We’ve received several sample updates from our manufacturer and are currently reviewing minor final adjustments. The good news is that we are very close to production, and everything is moving in the right direction. We’ll share more specifics as soon as final details are locked in.
Design #4 back
Early Bird Shipping Glitch (Being Fixed)
Some backers who qualified for the Early Bird reward may have noticed an unexpected additional shipping charge applied to their reward add-on in their survey.
U.S. backers may have seen an extra $6
International backers may have seen an extra $20
Please don’t worry, this is a known BackerKit glitch. I am already working directly with BackerKit customer support to have these charges fully removed. These fees will be corrected before any charges are finalized.
No action is needed on your part right now.
Design #3 sample front, modeled by manufacturing staff.
Survey Reminders
Backers who have not yet completed their survey have less than 5 days remaining to do so.
If you selected Pay Over Time, your survey will not be sent until your final payment is completed, no worries for now.
Back of design #3
Failed Charges – Still Time to Fix
There are still a small number of backers with failed payments, but there is absolutely still time to resolve this.
To fix a failed charge:
Log in to your BackerKit account
Update your payment method
Retry the payment
Once payment is successfully completed, your survey will be sent automatically within 24 hours.
Updated sample - Design #2
Thank you all so much for your patience and support! We’re in the home stretch now and can’t wait to get these into production!
If you have any questions or concerns, feel free to reach out through BackerKit messages.
