If you selected only digital rewards, you won't need to pay shipping. We'll send you your rewards via email. If you selected physical rewards that need to be shipped, shipping costs will be calculated and charged to you after the campaign, separately from your pledge contribution through your post-campaign BackerKit survey. These flat rates apply only to the physical items you've selected and are subject to changes depending upon shipping rates when the campaign ends. All orders are shipped through USPS and come with tracking. International backers are responsible for their own country's VAT or import taxes/fees. The USPS First Class packages have an estimated shipping time of 3-7 business days for USA locations and a 7-21 business day timeframe for everywhere else. Shipping times cannot be guaranteed and are subject to the USPS as well as your own country's mail delivery services. Please keep in mind that once the package is out of our hands, it's completely out of my control. When you receive your post-campaign backer survey, double check your shipping address. We can't held be responsible for mis-shipping your items to the wrong address if we don't receive the correct address. Please let me know ASAP if you need to change your shipping address before we finalize your shipment. When shipping internationally, we will make every effort to properly fill out customs forms. We abide by customs and shipping laws, which means we will indicate the package value as the cost of your order and mark it as merchandise. Please do not ask us to change the value of your package or mark it as a gift. We can't be held responsible if your country holds your package and/or requires extra payment to release it. You are responsible for all import taxes or fines. If we discover we cannot ship to your location, your order will be canceled and the non-digital rewards and shipping costs will be refunded post-campaign.

Check out this help doc on how to locate your pledge: https://help.backerkit.com/article/824-how-do-i-find-out-what-projects-i-ve-pledged-to

You can leave a comment on our BackerKit campaign or email us at [email protected]. Please give us a few business days to respond, as we'll be doing some traveling during the campaign.

BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.

If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.

Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.

1. Select a pledge level with the reward(s) you would like to receive
2. Select any add-ons
3. Confirm your pledge!

• You are charged only if the campaign meets its funding goal.
• Charges happen when the campaign ends, not when you pledge.

After the campaign ends, you'll receive a survey to pay for any applicable shipping fees, calculated based on your shipping address.

Pay Over Time allows you to split your pledge into multiple payments over a set period. Your card will be charged according to the payment schedule (four monthly payments). Only available for projects that enable this feature. Learn More »

Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.

You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.

Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.

For specific questions about your pledge or the project, you can view the Project FAQ below, search for your answer within the project, or send a message to the BackerKit Support Team or to the project creator.