Greetings everyone. I was alerted Friday that Canadian backers of the physical books have had to pay extremely high import fees for their pledge. I feel awful about this, and have spent the weekend trying to figure out what to do to make it right. From what I can gather, the fee applies only to books sent via UPS. We use Pirate Ship to fulfill international orders, and there was no indication on our end that Canadian backers were going to be hit with these fees. We just select UPS by default when it is the cheapest means of shipping, which it often is.

I honestly don't know the best way to handle it. If you're uncomfortable paying the fee, refuse the package and let me know and we'll send out another book through a different carrier. Sorry for the issues.

Todd