Frequently Asked Questions
Find answers to your questions
Project FAQ
I will be shipping internationally but please be aware I will not be shipping to the EU at all. Along with that if you are from the UK your order must be a minimum of 135£ to be accepted.
To qualify for the unique bonus pin from each creator you must purchase one physical tier pledge from all five of the creators that are part of the Early Summerween event. There is info on this event in the Story section.
As long as you pledge withing the first 48 hours of this campaign you will qualify and will be asked which sticker you want in the post campaign survey. Please be aware if you cancel your pledge and do not re-pledge in the 48 hour incentive period you will not qualify for the freebie anymore.
The pins you will be receiving from this campaign will be part of the standard pin grade. That means that there will not be flaws visible within an arm length. There may still be minor flaws within the pins such as slightly uneven enamel, dust in the enamel, or scuffed metal but it should not be noticeable unless you look close enough.
As of right now I do not have an online store so the only way these will be sold again is if I wind up doing any in person events or have friends willing to sell them at their tables.
-Refunds and Cancellations are not accepted after your payment has been processed. If there are extenuating circumstances please reach out and I will try to accommodate you. -Chronic cancellation will result in being banned from future pledges on campaigns run by me. -If you do not fill out the survey within the five weeks given, your pledge will be assumed as a donation. -If a chargeback is filed and the name matches the individual filing the chargeback, you will not be accepted as a backer for any future projects.
You must make sure your address is up-to-date when filling out the survey at the end of the campaign. Any changes MUST be made prior to your package shipping out otherwise I will not be able to accommodate any change requests. In the event of extenuating circumstances and you need to change your address after the surveys are closed please e-mail me for assistance. Any backer who needs items reshipped will need to pay for the additional cost in shipping.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.