BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
What countries do you ship to?
I will be shipping internationally but please be aware I will not be shipping to the EU at all. Along with that if you are from the UK your order must be a minimum of 135£ to be accepted.
How do I qualify for the group backer bonus pin?
To qualify for the unique bonus pin from each creator you must purchase one physical tier pledge from all five of the creators that are part of the Early Summerween event. There is info on this event in the Story section.
How do I qualify for the early bird stickers?
As long as you pledge withing the first 48 hours of this campaign you will qualify and will be asked which sticker you want in the post campaign survey. Please be aware if you cancel your pledge and do not re-pledge in the 48 hour incentive period you will not qualify for the freebie anymore.
How do you grade pins?
The pins you will be receiving from this campaign will be part of the standard pin grade. That means that there will not be flaws visible within an arm length. There may still be minor flaws within the pins such as slightly uneven enamel, dust in the enamel, or scuffed metal but it should not be noticeable unless you look close enough.
Are these pins available anywhere after the campaign ends?
As of right now I do not have an online store so the only way these will be sold again is if I wind up doing any in person events or have friends willing to sell them at their tables.
How do you handle cancellations/refunds?
-Refunds and Cancellations are not accepted after your payment has been processed. If there are extenuating circumstances please reach out and I will try to accommodate you. -Chronic cancellation will result in being banned from future pledges on campaigns run by me. -If you do not fill out the survey within the five weeks given, your pledge will be assumed as a donation. -If a chargeback is filed and the name matches the individual filing the chargeback, you will not be accepted as a backer for any future projects.
What do I do if I put the wrong address in?
You must make sure your address is up-to-date when filling out the survey at the end of the campaign. Any changes MUST be made prior to your package shipping out otherwise I will not be able to accommodate any change requests. In the event of extenuating circumstances and you need to change your address after the surveys are closed please e-mail me for assistance. Any backer who needs items reshipped will need to pay for the additional cost in shipping.