I've reached out to Backerkit directly, and received the following response: Thanks for contacting BackerKit Backer Support. My name is Ngoc and I'm happy to assist you. Sorry to hear about the lack of communication! I've reached out to the project team to ask that they contact you to assist you further. They should be in touch shortly. Thank you for your patience in the meantime, _____________________________________________ Hopefully this might spur an update! Otherwise I'll be getting back in touch with BK to request they take further steps.