Frequently Asked Questions
Find answers to your questions
Project FAQ
Backerkit is a crowdfunding platform for creatives that allows artists and designers the opportunity to bring their projects to the next level through pledges made by backers. Backers pledge a certain amount of money to help raise enough funds for an artist to bring their projects to life. Backers, in return, can receive rewards exclusive to them, see behind the scenes moments, receive updates about the project they have provided pledges for, be a part of the creative experience by offering input, etc. If you’d like to become a backer, the first step is choosing a pledge level that has the reward or rewards you’d like to receive. Once the project is completed and enough funds have been raised, surveys are then sent out to the pledgers for them to select their reward(s), provide addresses, etc. Backerkit is an “all or nothing” crowdfunding mod, which means that each project creator sets up a funding goal and a deadline for a certain amount of funds to be raised. If the project does not meet the funding goal by the chosen deadline, then backers are not charged their pledges and no money is exchanged. Crowdfunding is very different than purchasing from a store. It takes a lot more time to build up the funds, utilize them to produce the products pledged for, and ship them out. For more info on estimated timelines, be sure to check out the Story section of my project. Updates on the project will be made throughout the crowdfunding and production process.
Your chosen method of payment will not be charged right after you make a pledge. You will only be charged for the total amount of your pledge once the project campaign ends and the crowdfunding goal has been met. If the campaign ends but it doesn’t meet its goal, you will not be charged for your pledge.
Once the project deadline ends, and if enough funds were generated, a survey will be sent out to all the pledgers via their email. The survey will ask you information pertaining to your shipping address, additional items you’d like to add to your pledge, and will collect shipping fees (if applicable).
No, not typically. Items from crowdfunding campaigns are made to order and rely on the pledges to come to life. It will not be possible to cancel a pledge once it is made, so please keep this in mind.
Yes! But please not, all import fees are the responsibility of the backer. This include VAT taxes.
Shipping is based on the weight of the items and the size of the box they are shipped in. Unfortunately, I do not control the shipping fees. They are regulated by the mail services utilized.
Dragon Plushie Specs ✨40 cm ✨2 pounds each ✨3 different types of fabric (faux fur, minky, and iridescent stretchy). ✨Customized embroidery ✨Bendable, fidget wings ✨Safety and quality tested ✨Plushies that have yet to have a sample made will be around the same dimensions as the above. Product photos will be shown throughout the creation process and campaign.✨
SHIPPING INFO TRACKING NUMBERS: You will be emailed a tracking number once your order is ready to be shipped. It will be to the email that you provided for your pledge. ADDITIONAL FEES: If you live outside of the U.S. then you are responsible for any additional fees that need to be paid, such as duties and/or taxes. I, nor Backerkit, collect these fees. DELIVERIES SENT TO WRONG ADDRESSES: I (Witch Way Familiars) am not responsible for any lost, stolen, or mis-delivered packages. So, please double check that your shipping info is correct when it is asked for in the survey’s that are sent out at the end of the campaign. SHIPPING TIMELINE: The shipping timeline is only an ESTIMATE. Shipping delays are possible and may occur during the production process. CANCELLATIONS AND REFUNDS: Once your payment has been processed, refunds and cancellations will not be accepted. Crowdfunding campaigns are not the same as ordering products from a shop. All items are made in bulk and therefore funds generated are immediately sent to my chosen manufacturer for production to begin (once the funds are deposited). If you do not fill out your survey within three months after the campaign ends, then your pledge will be considered a donation. PLEDGE POLICY: Once your pledge is collected after the campaign has ended, it will be believed that you have accepted the above terms/risks of providing your pledge to this campaign and understand its implications wholly after reading it. PLEASE NOTE: Shipping fees may be adjusted - these are simply estimates. Shipping won’t be charged until the bulk production of the plushies is finished and they are shipped out to me. You must pay shipping in order to have your reward (item/items) shipped. Please be sure to keep this in mind once it’s time for the shipping fees to be paid. Shipping prices are set by the mail carriers and depend on weight of items, and box sizes. Estimated Shipping Fees: UNITED STATES: 1 Plushie: $15 2 Plushies: $20 3 Plushies: $30 4 Plushies: $40 5+ Plushies: $50 EVERYWHERE ELSE: 1 Plush: $35 2 Plushies: $40 3 Plushies:$45 4 Plushies:$100 5 Plushies: $150
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.