Project Update: Shipping Update: Just a few left... (95% complete)
Hi friends!
The VAST MAJORITY of you by now should have already received your pins and other goods.
Hopefully they are all pleasing to the eye, and in fact, delightful to all senses comprehensively.
If you HAVE NOT YET received your package, it is because one or more of these things are true and apply to your order:
- I am awaiting a catch-up shipment of pins from Peter, to make up a slight shortfall of inventory for shared orders.
- You ordered a "Piranhamoose Republic" shirt -- my first run of those printed with some flaws, so I am currently awaiting a reprinted version.
- You ordered a shirt, but have missed my follow-up form where I ask you for your preferred size, color, etc.
If you have ordered a shirt, but not yet filled out this form, please do so now! I cannot ship your order until I know what size shirt to send you.
I made the choice to make the ORDERING step of the shirts simple, because I didn't want to set up every possible size/color/style in BackerKit... but that means there is a second step of collecting that information, which presents a bottleneck of its own. We try things and we learn!!
I've decided I'm going to leave the BackerKit store open for the rest of the year. So if you want MORE OF or SOMETHING OTHER THAN what you've already ordered, feel free to place another order and I will get it out to you promptly!
I will also be migrating the new pins/stickers and a few of the shirts (but not all of them) into my regular online store shortly. Prices will likely be a little higher over there once I do.
As always, thanks for your support and please let me know if you have any questions! You can email me directly at [email protected], or text the "Wondermark help line" at (310) 986-3483 for a quick answer to most any question.
This user contributed to this community!
My pins arrived and they are beautiful! Thank you so much for making these. However, they came with rubber pin backs, which don't hold the pins on my bag very well. Is there a particular size or style of pin backs that you'd recommend, for holding them on more securely? Thank you!
Project Update: Shipping Update: Over 60% of orders have shipped so far!
As of today, over 60% of orders have already shipped. I'm chipping away at them each day. If you haven't gotten yours yet, you will soon!
If you are in the US, and you also ordered pins from Peter (my cross-collab partner), I am shipping both orders at once -- so don't be surprised to find all the pins in the same single package.
Note: Peter and I did the math in advance, and set our shipping rates for this campaign to account for the expectation that some number of backers would be getting combined shipments.
Of course we didn't know exactly how many, or who exactly, but shipping rates for a project like this are set as averages anyway -- we're not calculating live rates for every person, we're just setting simple rules and rate tiers, and hoping it all balances out overall.
In fact, rest assured that you have underpaid the true shipping cost of your order, no matter who you are or what you ordered... We know backers balk at high shipping fees, so we set them at a mid-range (or at least in my case, free for many orders) with the expectation that we will eat some of the shipping cost on every single order. That's e-commerce, baby!
I got my shipment (yay!) but my pledge says there was a bonus reward for a set of Roll-a-Sketch postcards, for backing in the first 48 hours, and that wasn't included. Did they go out separately, and I forgot? (Very possible) I also might have been supposed to add them in the survey myself and just whiffed it. No big deal, just wondering--thanks!
Project Update: The pins are here! PICTURES INSIDE...
I am pleased to announce that I have received several VERY HEAVY boxes of pins from the factory!
Here is what they look like:
They came out pretty sweet.
I am waiting on ONE OR TWO MORE MINOR THINGS packing-material-related, and then the MAIN WAVE of shipping will commence!
PLEASE NOTE: If you are within the U.S., and you ordered pins from both Peter's AND my campaigns, then all your pins from both of us are going to be arriving in one gloriously shared package!
For those orders, I am still awaiting the actual pins from Peter, which I have been assured are not far off.
ALSO: If you ordered GAMES -- particularly outside the U.S. -- you may see those arrive by themselves, in independent shipments! This is because many of my games are already READY AND WAITING in fulfillment centers in other countries. So please do not be surprised if they show up earlier, or alone. They will have friends soon enough.