At the moment, you're only backing for the quantity of items you'd like. Once the project is over, a survey will be sent to your email where you get to tell me which designs you pledged for, as well as other important information like your shipping address.

Yes! You'll be able to make changes to your address any time up until the pins arrive to me and the fulfillment stage begins. Additionally, 48 hours before addresses are locked, you will receive an email to confirm that everything looks good.

You absolutely can! Please just leave a note at checkout with the name you used to back this project for easy combining. The shipping addresses should match. Once your order is ready to be dispatched, you will receive a refund for any excess shipping charges.

For the most part, I will be ordering several extras of each design. I will try my best to accommodate, but please note that backers with an accurate and complete survey will be prioritized after bulk orders have been placed. In the case I do not have enough of the design you'd like in stock, I may not be able to change your order.

BackerKit is not an online store, but a funding platform. All funds raised from BackerKit goes into producing the items or purchasing shipping supplies needed to fulfill the project, so refunds cannot be issued once payment has been processed. Please also take note of the estimated shipping date, as items need to be produced after I have taken into account everyone's preferences on designs. In case of an emergency, please email me at [email protected] and we may be able to work something out. In these cases, a refund may be issued for 90% of your pledge (non-refundable BackerKit and banking fees.)

Please keep an eye out in your emails! BackerKit will send you a confirmation email with your tracking number once it's ready to be shipped out. Please refer to the story page for shipping estimates (may vary depending on the country your package is being shipped to.) For Canadian lettermail packages, you will still receive a confirmation email that your order has shipped, but you will not be able to track it.

I am expecting to get everything in hand by July 2024, and you should be receiving your rewards shortly afterwards. Please refer to the shipping estimates section of the project page to determine how long it will take for the package to arrive in your country! Please note that once packages have been shipped, the estimated delivery date is out of my hands. In the case the package gets lost, I may either issue a refund or reship your package. Refunds cannot be processed due to longer than expected delivery times. While the schedule is properly laid out and I will stick to it the best I can, sometimes there may be delays with the factory (either holidays or the pins arrive in poor quality and need to be remade.)

Check out this help doc on how to locate your pledges for Pintopia 2024: https://help.backerkit.com/article/824-how-do-i-find-out-what-projects-i-ve-pledged-to

Check out this help doc to find out how to receive FREE pins for Pintopia 2024: https://help.backerkit.com/article/821-how-do-i-get-free-pins-during-pintopia-2024

Check out this help doc to find out what the FREE pins look like for Pintopia 2024: https://help.backerkit.com/article/822-what-do-free-pintopia-2024-pins-look-like

BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.

If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.

Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.

1. Select a pledge level with the reward(s) you would like to receive
2. Select any add-ons
3. Confirm your pledge!

• You are charged only if the campaign meets its funding goal.
• Charges happen when the campaign ends, not when you pledge.

After the campaign ends, you'll receive a survey to pay for any applicable shipping fees, calculated based on your shipping address.

Pay Over Time allows you to split your pledge into multiple payments over a set period. Your card will be charged according to the payment schedule (four monthly payments). Only available for projects that enable this feature. Learn More »

Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.

You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.

Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.

For specific questions about your pledge or the project, you can view the Project FAQ below, search for your answer within the project, or send a message to the BackerKit Support Team or to the project creator.