Project Update: Sale ending tomorrow!
Hey all!
Thanks so much for your support on the garage sale! We're ending tomorrow, but things will work pretty differently from usual crowdfunding projects. So here's what to expect after the sale ends:
The sale ends on Thursday, September 3rd at 7PM CST and your pledge will be charged.
Once it ends, Backerkit typically charges payment methods within 24-72 hours. I do not offer refunds, so be sure to adjust or cancel your pledge before then!
What if my payment fails?
Thanks so much for your support on the garage sale! We're ending tomorrow, but things will work pretty differently from usual crowdfunding projects. So here's what to expect after the sale ends:
The sale ends on Thursday, September 3rd at 7PM CST and your pledge will be charged.
Once it ends, Backerkit typically charges payment methods within 24-72 hours. I do not offer refunds, so be sure to adjust or cancel your pledge before then!
What if my payment fails?
If this happens, you will receive an email from Backerkit informing you of the failure with instructions on how to fix it. Backerkit will attempt to recharge your payment method ~7 days after the initial charge.
‼️ If there is no successful payment by September 17th at 11:59PM CST, your pledge will be considered abandoned and will be canceled. ‼️
I won't be blocking non-paying backers this time around since it's not a true crowdfunding for production purposes. You just won't receive your pledge.
Surveys
Backerkit will send out surveys via email around Sept 8th (some of you may get them a day or two before this to help me discover any issues or errors). This is where you’ll be able to see any freebies you qualify for, confirm your pledge rewards, and fill out your address.
Once you submit your survey, you will be charged for any survey add-ons & your shipping cost within 24 hours! Make sure your address is correct as well, since those will also be locked upon survey completion to get your Patchkins shipped out ASAP!
Once you submit your survey, you will be charged for any survey add-ons & your shipping cost within 24 hours! Make sure your address is correct as well, since those will also be locked upon survey completion to get your Patchkins shipped out ASAP!
Pledges with completed surveys will be shipped out as early as September 10th!
I'll post another update/warning as needed if there are survey stragglers, since I want to get these sent out ASAP so I can set up my regular shop with the leftovers.
If you have any questions or need assistance, please email me at [email protected] :)
I don't get timely notifications for comments left on Backerkit updates, though I will check for them periodically.
Thanks again for your support! ♥
If you have any questions or need assistance, please email me at [email protected] :)
I don't get timely notifications for comments left on Backerkit updates, though I will check for them periodically.
Thanks again for your support! ♥
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