Aaron A. Reed
CREATOR
about 2 months ago

Project Update: Feb Update: Shipping Charge This Week

TLDR: Look for credit card charges in the next few days, still on track for delivery in March.

Hi, Downcrawl Delvers! A few quick updates this month.

  • Orders are now locked and credit cards will be charged for add-ons, late pledges, and shipping in the next day or two. I don't know exactly what the charge will look like on your bill but it will probably have some combination of the words STRIPE, BACKERKIT, DOWNCRAWL, AARONAREED (that's me) or CHANGEFULTALES (that's my business). If you have any issues with the charge or your order generally, please contact me directly (my g mail is aareed) or via BackerKit support to work it out; I will happily work with you to make things right.

  • Production update: All items have now been proofed and are ready to go, and many are in the midst of production. I needed to do one final proof of the book after making some last minute rules tweaks--probably unnecessary, but before ordering 800 of anything, I generally like to order 1 and then never touch the file again, to make absolutely sure nothing has gone wrong--so I'm currently awaiting that to get turned around, but almost everything has been signed off on. Other than this last-minute tweak, the book is looking great and I can't wait to share it with you.

    Here's what the final Tack coins look like, by the way-- very pleased with how these turned out!


  • Will tariffs/trade wars affect my order? Look, I have utterly no idea. Since the last backer update the situation has changed at least three or four times already (specially, tariffs with Canada/Mexico, but lots of other related situations are rumbling). The good news is that none of my items are being manufactured outside the US, which reduces the number of catastrophes that might affect you getting your items. If costs to ship items outside the US do increase in the next 30 days or so before shipping begins, I will eat the cost rather than passing it along to you, unless I'm utterly unable to do so (which I'm not anticipating, but who can anticipate anything correctly these days?).

    Please be kind and forgiving to any other indie creators who might be facing difficulties with shipping or imports or other factors in the days and months ahead, folks. It's hard enough for large corporations to deal with this much uncertainty and whiplash, let alone small businesses or solo creatives. 

  • A heads up that you will likely receive your order in two separate shipments. Books, cards, and ancillary items are all being manufactured at separate locations. Getting them all to one single location would have added extra expense (especially for UK/Europe folks). However I do have an elaborate scheme to combine your items into no more than two shipments per backer:
    • If you ordered just a Downcrawl rulebook, or just a Downcrawl card deck, you'll get a single shipment (direct from the manufacturer)
    • If you ordered a rulebook and a deck, you'll get two shipments (direct from the manufacturers)
    • If your order includes any bonus items (anything not a rulebook or a deck), you'll get two shipments: one with your rulebook(s) direct from the manufacturer, and one from me containing your ancillary items and any card decks in your order. (For these orders, I'm having the cards shipped in bulk to me and then adding them into the package with your bonus items.)

  • This is all a long way of saying, do not stress out if a package arrives and not all your items are inside it. You should receive your second shipment shortly thereafter. Because the rate of shipment from the manufacturer can vary and is outside my control, it may be as much as three or four weeks before your second shipment arrives; I'll do my best, however, to time the arrivals as close together as I can.

    I'll keep folks posted once shipments begins on the situation with tracking numbers-- I'm not 100% sure yet how it's going to work, but I'll do my very best to find a streamlined way to get them to you.

  • Late Pledges are now closed, so it's no longer possible to get any of the bonus items made for the campaign. However, you can still order copies of the rulebook or any of the card decks at the Backerkit preorder store, since these items will be manufactured on-demand. It's possible some of the bonus items (dice, coins, the Delver's Guide etc) may become available again after shipping has finished if I have overstock or returns. I'll keep folks posted in updates here.

  • A brief update on timeline: things will be a few weeks past my last update, but in broad strokes I'm still on target. I'm expecting shipping now to happen a bit later in March, but hopefully you should start receiving your items in 6-8 weeks, possibly slipping into early April for international orders.

That's all for February! Thanks and take care,

--Aaron


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