Frequently Asked Questions
Find answers to your questions
Project FAQ
VHS is a cinematic horror roleplaying game for 1 to 6 players, designed for fast, intense sessions lasting 60 to 120 minutes, with minimal setup. Each VHS box is a complete experience, including pre-built stories, maps, cards, and a solo mode.
Yes. Each VHS box is fully playable on its own. All VHS content is also fully cross-compatible, allowing you to mix elements across different boxes.
[ENG] The game will be available in English and Italian. You’ll choose your preferred language during the BackerKit pledge manager, after the campaign ends. [ITA] Il gioco sarà disponibile in inglese e in italiano. Potrai scegliere la lingua durante il pledge manager su BackerKit, una volta conclusa la campagna.
Yes. While this campaign introduces three new VHS titles, it also includes content from previous VHS series. You’ll be able to access past releases, including deluxe items that are only available during campaigns.
All Stretch Goals are included unless stated otherwise in the Stretch Goal description. The digital pledge includes only Stretch Goals that have a digital version. The €1 pledge does not include Stretch Goals.
Shipping costs will be charged during the BackerKit pledge manager, after the campaign ends. Customs fees may apply only for regions not listed in the shipping table (Rest of the World).
The digital pledge includes all available digital content, including any Stretch Goals that are released in digital format. It also does not grant access to the Early Bird or the Returning Backers Gift.
We don’t have a dedicated retailer pledge, but we’re happy to discuss requests from store owners. If you’re interested, please send us a direct message through this Kickstarter page.
Yes. We offer a full refund up to 10 days after the end of the campaign. From day 11 up to two months later, you may request a refund with a 20% deduction to cover fees and handling costs. In all cases, no refunds will be accepted if shipping costs have already been paid at the time of the request.
Add-ons are available only with at least one physical pledge. The €1 pledge gives access only to the base VHS add-ons.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.