BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
🖤 Main FAQ for Hexcore Ita Bags
How much is shipping? - $10 within the USA - $15 for Canada and Mexico - Add-on bags ship for $7.50 each (in addition to the base shipping) - Add-on inserts do not cost anything in terms of shipping/taxes Do I have to pay tax? - Yes, State Tax applies depending on your location within the United States. When will I get my bag? - The BackerKit campaign ends on July 1st. - It takes 2-3 weeks for funds to process. - Orders will be placed in August (if all goes smoothly!). - Bags will start shipping out in November–December. What is your Refund Policy? - I do not do refunds, unless it is far past the shipping date and you haven't received your bag for whatever reason. - If the backerkit has just ended, and you need to cancel, you can as long as you haven't been charged. If you were charged I have no way of refunding you. The money from the Backerkit goes directly to my Manufacturer. How big are the Hexcore bags? - Each Hexcore bag measures 12 x 12 inches—a spacious, stylish square design that stands out from the crowd!