Annie Shao
CREATOR
4 months ago
Project Update: Cards charged, prints ordered this week, holiday market!
Hi friends,
Orders are locked and cards are charged, which means I'm putting in the order for the prints later today! If your card failed to charge, you will get an email from BackerKit to update your card.
Prints ship directly from my manufacturer via USPS. The production time is 3-5 business days, and shipping is 3-7 business (1-3 days for Twin Cities, MN). You will get an email with the tracking number once I have it.
Orders are locked and cards are charged, which means I'm putting in the order for the prints later today! If your card failed to charge, you will get an email from BackerKit to update your card.
Prints ship directly from my manufacturer via USPS. The production time is 3-5 business days, and shipping is 3-7 business (1-3 days for Twin Cities, MN). You will get an email with the tracking number once I have it.
What to do if there are problems with your order:
Lost Packages
If you don't receive your order in the next 3 weeks, please reach out to me at [email protected]. If your package was returned to sender due to an incorrect address as a result of an error in your entry, you will be responsible for paying shipping and handling costs for the new package.
Damaged or Missing Items
You have 30 days after your package arrives to report to [email protected] any needed replacement items for damaged or missing items in your order. If your order was damaged, you must include pictures of the damaged products and packaging.
If you don't receive your order in the next 3 weeks, please reach out to me at [email protected]. If your package was returned to sender due to an incorrect address as a result of an error in your entry, you will be responsible for paying shipping and handling costs for the new package.
Damaged or Missing Items
You have 30 days after your package arrives to report to [email protected] any needed replacement items for damaged or missing items in your order. If your order was damaged, you must include pictures of the damaged products and packaging.
Exciting news!
I also have some news for my next project: I'm participating in the first BackerKit Holiday market that runs from November 18 to December 1! I'm going to be selling the stickers and prints from my finished campaigns of the year. If you missed my sticker campaign or if you have bird-loving friends to shop for for the holidays, follow the teaser page to stay updated!
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